Contact Us

Contact Us

We'd love to hear from you! Whether you have a question about your order, need help with a product, or just want to get in touch, our team at Souqaleshal is here to help.

Get in Touch

You can reach us through any of the following:

Customer Support Hours

Our team aims to respond to all enquiries as quickly as possible. We typically respond to emails within 1–2 business days.

Order Enquiries

If you're contacting us about an existing order, please have the following ready to help us assist you faster:

  • Your order number
  • The email address used to place the order
  • A brief description of your query or issue

Returns & Refunds

For questions about returns or refunds, please visit our Refund & Return Policy page or contact us directly at souqaleshal@gmail.com.

Shipping & Delivery

For shipping-related questions, please visit our Shipping & Delivery Policy page or reach out to us and we'll be happy to help.

Thank you for shopping with Souqaleshal. We appreciate your support and look forward to assisting you!